Tanta Secure Limited, a device Protection Company based in Lagos, has introduced the first device and electronics protection plan in Nigeria.
Designed for Nigerians with items such as smartphones, tablets, laptops, gadgets, electronics and other home appliances, the firm said it will help users in the area of security.
Speaking on the solution, the Managing Director of Tanta Secure, Sam Igwe Oko, said: “Technology is on a continuous trend of advancement in today’s advancing world. Smartphones, iPads, Tablets, Appliances, Electronics and other gadgets have become an essential and crucial part of today’s everyday lifestyle.
“On the other hand, accidents, drops, spill, malfunctions and everyday mishaps are completely unavoidable, even to the most careful users. 99 per cent of device owners has experienced device breakdown, malfunctions or accidental damages. About 29 per cent have abandoned their item(s) due to expensive repair or replacement part costs, 31 percent are still using their broken device in the current defective condition. While 40 per cent repaired their broken devices at a ridiculous price.
“We know that accidents or unexpected damages are unavoidable and could happen at any time, we know how important these items are to end-users. That is why we have designed this solution having in mind the eventualities that might occur. Ours is to ensure that the end-users are protected by assisting them to fix their devices”, he added.
The Tanta Secure device protection solution is designed for users of smartphones and other home appliances. Unlike conventional insurance, popular in the Nigerian market place, Tanta Secure Solution offers users a rest of mind and also the opportunity to have their money back if nothing happens to their protected device over a period of time.
With the shortage of qualified technicians and original equipment manufacturers (OEM) part in the open markets, end-users most times have fake parts fixed for them thereby affecting the durability of these appliances. This is what Tanta Secure is addressing.
Vice-Chairman of Tanta Secure, John Mark Ossai, said: “There are over 4000 unlicensed technicians all over Lagos. Repairing your item with an unlicensed technician, whom you cannot identify by requesting to see their license before working with them, is a major risk and could reduce the life span of your items.
“The target of an unlicensed technician is to get your device working at all cost, ignoring important technical procedures for their financial benefits. But in the tech world, each component relies on other components to function properly. We ensure that qualified technicians handle your devices.”